Client & Family Care Portal
Your care, close at hand.
Exceptional Care. A Personal Touch. The Comfort of Home.
One private sign-in for clients and authorized family members. See your care schedule, review and pay invoices, request schedule changes and message the WestLake office. Each person sees only what WestLake has approved for them.
Private by design
Every person signs in with their own login and sees only what WestLake has approved for them.
How access works
Approved by WestLake, person by person.
- 1 Create your own loginUse your personal email. Never share an account.
- 2 Request accessTell us who you are and who you care for.
- 3 WestLake approvesOur office verifies you and sets your permissions.
- 4 Your dashboard opensShowing only what is approved for you.
“Portal messages are not for emergencies and are not monitored around the clock. Please keep medical details out of messages.”
In an emergency, always call 911